This Privacy Policy explains how ArgosAI collects, uses, and protects your personal data when you visit argosai.gr or use our services.
1. Who We Are
ArgosAI is a professional IP camera installation company operating in Greece. Contact: info@argosai.gr.
2. Data We Collect
When you use our contact form, we collect: your name, phone number, and message content. This data is used solely to respond to your enquiry and arrange a site survey.
We do not collect payment card data. We do not create user accounts unless you request it.
3. How We Use Your Data
- To respond to your enquiry via phone, Viber, or WhatsApp
- To arrange a free site survey
- To send a quote (only if requested)
We do not use your data for marketing without explicit consent. We do not sell or share your data with third parties.
4. Cookies
This website uses essential cookies only (WordPress session cookie for the admin area). No tracking cookies, no advertising cookies, no Google Analytics (unless you consent via our cookie banner).
5. Data Retention
Contact form submissions are retained for 12 months and then deleted. If we install cameras at your property, project-related data (addresses, photos) is retained for 5 years for warranty and legal purposes.
6. Your Rights (GDPR)
Under EU GDPR and Greek Law 4624/2019, you have the right to: access your data, correct inaccuracies, request deletion, and object to processing. Submit requests to: info@argosai.gr.
You may also lodge a complaint with the Hellenic Data Protection Authority (ΑΠΔΠΧ): www.dpa.gr
7. Security Cameras We Install
ArgosAI exclusively installs privacy-first systems: local NVR storage, no Chinese cloud services, WireGuard VPN for remote access. We advise all clients on GDPR compliance for their CCTV system and provide a basic data protection record upon request.
8. Changes to This Policy
We may update this policy periodically. The current version is always available at argosai.gr/privacy-policy. Last updated: May 2025.